We respect you and are committed to honouring and protecting your privacy and the reason we collect your personal data is to improve our services to you. 

 

This Customer’s Privacy Notice describes our approach to privacy and our practices regarding why we collect your personal data, what data we are collecting, how we process it, and how you can manage and delete your personal data. 

 

If you have any questions or concerns about this privacy notice or your personal data, please contact us at enquiry@akuahealing.co.uk

 

 

 

What personal data we collect and how we collect it. We collect information in the following ways

  • 1. By entering information such as your name, and email address, country of residence, in order to send your product to you

  • 2. Contact Us, you enable us to respond to a general/ business inquiry made by you 

  • 3. AkuaHealing LTD will collect data on how you use our websites. This may include for example information with respect to what Akua Healing LTDwebsites you have visited, how long you stayed on them, which items you clicked on

  • 4 E-mail Communications: If you are a recipient of our marketing communications, we will track whenever you receive, open, click a link, or share an e-mail you receive from Akua HealinG LTD

  • 5. All emails such as conversations will also be recorded for quality and training purposes and to facilitate resolution of any queries or complaints.

Purpose and Lawful Basis for processing personal data

  • 6. With your consent. Where we require your consent, you will find opt-in mechanisms and you have the ability to withdraw consent at all times

  •  7. Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Our legitimate interest will include for example, market research purposes, marketing purposes and appropriate controls to ensure our website, processes and procedures are running effectively for the prevention and detention of against fraud and for IT security purposes.

  •  8. To contact you in order to inform you of new products, services or promotions. Akua Healing LTD shall only process the received information pursuant to pursue our legitimate business interests for example, inform you about new products and services, obtain feedback on the services we provide. 

  •  9.You also have the option to subscribe/opt-in to receive newsletters, thought leadership content and/or marketing collateral. You can always opt-out of such options using our subscription